We explore the existing user experience journey on your platform by setting up methods to measure, monitor, and analyse the data based on several key metrics such as: Effectiveness, Efficiency and Satisfaction.

What’s working, what’s not working, what used to work and what needs to be done? The answer to these might span from tweaking meta data on your site to optimising image sizes on your site. There's no single right or wrong answer.

Help us with:

1. Do you monitor user satisfaction?
2. What are the most effective changes you’ve done to your product or services?
3. Will be you be happy with better user engagement without direct revenue growth?